"Communication is like an insurance policy. It is a fixed cost that can prevent larger damage."
In the same paper he also talked about developmental stages of a scientist/risk analyst in risk management.
All we have to do is...
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This is the best way to summarize scientists' role in a decision making process that I have seen so far and it does not only applies to risk analysis for sure.
Reference:
Fischhoff, B. (1995). "Risk Perception and Communication Unplugged - 20 Years of Process." Risk Analysis 15(2): 137-145.
…get the numbers right.
…tell them the numbers.
…explain what we mean by the numbers.
…show them that they’ve accepted similar risks in the past.
…show them that it’s a good deal for them.
…treat them nice.
…make them partners.
…all of the above
This is the best way to summarize scientists' role in a decision making process that I have seen so far and it does not only applies to risk analysis for sure.
Reference:
Fischhoff, B. (1995). "Risk Perception and Communication Unplugged - 20 Years of Process." Risk Analysis 15(2): 137-145.
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